Manejo de lineas de espera en centro de atención a clientes : (Registro nro. 16160)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01047cam a22003134a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | AR-SsjUIB |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250710164206.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250429s2017 ag 000 0 spa d |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | spa |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | 043 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fraticelli, Elio Miguel |
| 9 (RLIN) | 23126 |
| 245 10 - TITLE STATEMENT | |
| Title | Manejo de lineas de espera en centro de atención a clientes : |
| Remainder of title | Aplicación como herramienta de evaluación de calidad de servicio de atención al público empresa Gasnor S.A. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | San Salvador de Jujuy : |
| Name of publisher, distributor, etc. | Universidad Nacional. Facultad de Ingeniería, |
| Date of publication, distribution, etc. | 2017. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 134 p. : |
| Other physical details | il. ; |
| Dimensions | 30 cm |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Bibliografía en p.118-119. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumidores |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Gas natural |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Gasnor |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Proyecto final industrial |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Teoría de colas |
| 655 #4 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Proyecto |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | |
| 9 (RLIN) | 1 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Libro |
| Source of classification or shelving scheme | |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| a | dbfi |
| d | 2018-03-12 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Source of acquisition | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Biblioteca de Ingenieria "Lic. Maria Ester Centeno" | Biblioteca de Ingenieria "Lic. Maria Ester Centeno" | 02/03/2018 | Donación - El autor | ING.6767 | 043 PRO FRAm (IND-28) | ING.6767 | 10/07/2025 | 1 | 10/07/2025 | Libro |