@book{15239,
	author = {Kendall, Kenneth E and Kendall, Julie E.},
	title = {Análisis y diseño de sistemas.},
	publisher = {Pearson Educación,},
	year = {2005.},
	address = {México D.F. :},
	edition = {6a ed.},
	note = {Contiene glosario.}
}